Privacy Policy
Wigan Council ("a Data Controller") is committed to protecting the privacy and security of your personal information.
Wigan Council and organisations who work on our behalf, collect, store and process personal and sensitive information about residents, service users and those who we come into contact with. This information enables us to carry out specific functions that we are responsible for.
We recognise the need to treat personal and sensitive data in a fair and lawful manner. No personal information held by us will be processed unless the requirements for fair and lawful processing can be met.
Our core obligations under the General Data Protection Regulation (GDPR) and commitments to our workers and employees are set out in the Council's Recruitment and Employment Privacy Notice.
This notice provides additional privacy information for
- Users of the Tonto Lone Working mobile app.
It describes how we collect, use and share personal information about you
- Before, during and after your relationship with us ends and
- The types of personal information we need to process, including information the law describes as 'special because of its sensitivity'.
It is important that you read this notice, together with any other privacy information so that you are aware of how and why we use your personal information.
Purpose(s)
The main purposes for processing your personal information via the app are:
- to allow contact to be made in case of emergency
- to protect you at work and comply with health and safety obligations.
Categories of personal data
In order to carry out activities and obligations as an employer we process personal information in relation to the following:
- Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses
- Contact details such as names, addresses, personal e-mail address, telephone numbers.
Special Categories
We also collect, store and use the following "special categories" of more sensitive personal information:
- Location data.
The main legal bases we rely on for processing your personal information are:
- Consent
- Legal duties - Performing or exercising obligations or rights under employment law.
AUTOMATED DECISION-MAKING
All the decisions we make about you involve human intervention.
COOKIES
To find out how we use cookies please see our Cookie Notice.
DATA SHARING
We may share information about you with third parties like the police where required by law, where necessary to fulfil your contract of employment or where we or a third party has a legitimate interest or concern about your health and safety.
DATA RETENTION
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any future legal, accounting, or reporting requirements.
We must continue to retain necessary information in accordance with our Corporate Records Management Policy to fulfil legal, statutory and regulatory requirements.
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
You have the right to ask for your information or make a request regarding your data and there will not be a charge for you to do so. This is known as a subject access / GDPR rights request.
To do this you can visit our website where you can make a subject access / GDPR rights request online or write to us at: Information Governance, Wigan Council, PO Box 100, Wigan WN1 3DS. or email us at: subjectaccess@wigan.gov.uk
As part of a subject access / GDPR rights request, you have the right to:
- Ask for access to your information
- To ask for your information to be corrected if it is inaccurate or incomplete
- To ask for your information to be deleted or removed where there is no need for us to continue processing it (right to be forgotten)
- To ask us to restrict the use of your information
- To object to how your information is used.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is in our view unreasonable or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
You have a right to be informed about how and why your personal information is being processed. This notice fulfils that obligation.
RIGHT TO WITHDRAW CONSENT AT ANYTIME
Where the legal reason for processing your personal information is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of our processing prior to the withdrawal of your consent.
If you no longer wish to use the Lone Worker App and wish to withdraw consent to processing of personal details held in connection with the App (Tonto) please inform your Power User (or IT, if you are the Power User yourself) to have your account deleted – you will also need to delete the app.
For further details on how the Lone Worker App (Tonto) works, you can visit the Lone working web page.
DATA PROTECTION OFFICER
If you wish to raise a concern or exercise any of your rights. please contact our Data Protection Officer.
If you are unhappy with the way that we handle your concern you may complain to the Information Commissioners Office (ICO) at:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
The Information Commissioners Office deals with concerns and complaints relating to data protection (GDPR) and freedom of information legislation.
CHANGES TO THIS PRIVACY NOTICE
We may update or revise this privacy notice from time to time and will provide supplementary privacy information as is necessary.